• Home
• About
• Products
• Support
• Technology
• References
• Case Studies

asw:portal

In order to greater availabilty of informations, improving quality of communications and services, we have realized asw:portal. The content of asw:portal is mostly intended for existing clients of application products of ASW Engineering, but other users may access to certain public parts of portal.

If you are our client and you want to access to the protected pages of asw:portal, please contact ASW administrator who will assign you unique user name and password.

The content of protected pages is intended, in accordance to access rights, for manangement of our clients companies, IT sector representatives, and all other interested members who would like to follow news from ASW and all other informations which directly affects on usage of our products and user support.

Helpdesk info

Radno vreme korisničke podrške je od ponedeljka do petka, od 8:30 do 16:30 časova. Van tog vremena, subotom i nedeljom, i u dane državnih praznika Republike Srbije, korisnička podrška se pruža u režimu podrške van radnog vremena.

Zahtevi korisničke podrške se podnose putem portala ili putem e-maila. E-mail adrese na koje se podnose zahtevi zavise od proizvoda na koji se zahtev odnosi.

Telefonske konsultacije se pružaju samo u hitnim slučajevima na brojeve telefona: +381 11 2071-406 i +381 11 2071-407.

Korisnička podrška van radnog vremena

Korisnička podrška van radnog vremena se pruža samo u slučaju hitnih zahteva. Vreme utrošeno za rešavanje zahteva u ovom režimu se množi sa faktorom 1.5.

Zahtevi se podnose na sledeće brojeve telefona: